{"id":3979,"date":"2024-06-05T13:01:15","date_gmt":"2024-06-05T17:01:15","guid":{"rendered":"https:\/\/www.pendry.com\/manhattan-west\/?page_id=3979"},"modified":"2026-03-19T11:23:00","modified_gmt":"2026-03-19T15:23:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pendryhotels-demo.azds.com\/manhattan-west\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\n <\/div>\n \n \n <\/div>\n\n
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Location<\/h2>\n

Where is Pendry Manhattan West located?<\/b><\/h4>\n

Pendry Manhattan West is located in Midtown West at 10th and 33rd Street. We are conveniently located a 6-minute walk from The High Line and Moynihan Train Hall and Penn Station. Our official address is 438 W 33rd Street, New York, New York 10001.<\/p>\n

What is the closest airport? Do you offer airport transportation?<\/b><\/h4>\n

Pendry Manhattan West is located 9 miles from LGA (about 25 minutes by car), 15 miles from EWR (about 25 minutes by car) and 30 miles from JFK (about 1 hour by car).<\/p>\n

We do not offer complimentary airport transportation service. However, our Guest Services team can make arrangements for any ground transportation in advance by calling (212) 933-7000.<\/span><\/a><\/p>\n

General<\/h2>\n

Does Pendry Manhattan West allow pets? <\/b><\/h4>\n

Pendry Manhattan West is a pet-friendly hotel. We welcome dogs up to 60 pounds for a fee of $300 + tax per stay. Please contact our guest services team at (212) 933-7000<\/span><\/a> for further details.<\/span><\/p>\n

Is parking available at the hotel?<\/b><\/h4>\n

Valet parking is available at Pendry Manhattan West for a nightly fee of $115 for Sedans and $130 for SUVs and oversized vehicles. Please reserve ahead of time by contacting our guest services team at (212) 933-7000<\/a>.<\/span><\/p>\n

Is there on-site charging available for electric vehicles?<\/b><\/h4>\n

No, we do not have on-site EV charging stations available.<\/p>\n

Is WiFi included in my stay?<\/b><\/h4>\n

Pendry Manhattan West offers complimentary high-speed WiFi for hotel guests to use throughout their stay.<\/p>\n

Does Pendry Manhattan West have accessible accommodations?<\/b><\/h4>\n

Yes, Pendry Manhattan West offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.<\/span><\/a><\/p>\n

Are extra beds or rollaway beds available?<\/b><\/h4>\n

Yes, we offer rollaway beds and cots upon request for a fee in select suites only. Please contact our guest services team at (212) 933-7000<\/span><\/a> for more information. <\/span><\/p>\n

Are cribs available?<\/b><\/h4>\n

Complimentary cribs are available upon request. Please contact our guest services team at (212) 933-7000<\/span><\/a> in advance for more information.<\/span><\/p>\n

Reservations<\/h2>\n

What time is check in at Pendry Manhattan West?<\/b><\/h4>\n

Check in is at 4:00pm at Pendry Manhattan West.<\/p>\n

What time is check out at Pendry Manhattan West?<\/b><\/h4>\n

Check out is at 12:00pm at Pendry Manhattan West.<\/p>\n

Do you offer early check in?<\/b><\/h4>\n

Pendry Manhattan West offers complimentary early check in, based on availability. If you plan to check in early, please contact our guest services team at (212) 933-7000<\/a> prior to your arrival.<\/span><\/p>\n

Do you offer late check out?<\/b><\/h4>\n

Pendry Manhattan West offers late check out based on availability for $100 + tax per additional hour past 12:00pm, anything after 6:00pm incurs an additional night’s fee. If you plan to check out late, please contact our Guest Services team at (212) 933-7000<\/span><\/a>.<\/span><\/p>\n

Is there a minimum age requirement to check in?<\/b><\/h4>\n

Yes, there is a minimum age requirement to check in at Pendry Manhattan West. You must be 18 to check in.<\/p>\n

What is the hotel cancellation policy?<\/b><\/h4>\n

The cancellation policy at Pendry Manhattan West is specific to the reservation booked. To view or modify a reservation, please visit the modify a reservation page<\/span><\/a> using the reservation number and email used at time of booking or contact us at